Shipping policy
Shipping Policy
At NOLAN MILANO, we want your order to reach you as quickly and safely as possible. We currently offer FREE WORLDWIDE SHIPPING on every order.
ORDER PROCESSING
All orders are processed within a maximum of 48 hours after your purchase has been confirmed.
Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.
DELIVERY TIMES
Once your order has been shipped, estimated delivery time is typically 6–10 days, depending on the destination.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs procedures, public holidays or periods of unusually high demand.
ORDER TRACKING
As soon as your order has been shipped, you will receive a tracking number by email.
You can use this number to follow the progress of your shipment until it reaches its destination.
Please allow some time for tracking information to become active after receiving your shipping confirmation.
INTERNATIONAL SHIPPING
We ship worldwide and offer free shipping on all orders, regardless of the destination.
International orders may occasionally be subject to customs inspections or local import procedures, which can cause additional delays.
Any applicable customs duties, import taxes or local charges are determined by the destination country and, unless otherwise stated at checkout, are the responsibility of the customer.
SHIPPING ADDRESS
Please make sure that your shipping address is complete and correct before placing your order.
If you notice an error after completing your purchase, contact us as soon as possible. If your order has not yet been processed or shipped, we will do our best to update the address.
Once an order has been shipped, we cannot guarantee that the delivery address can be changed.
DELIVERY DELAYS
Although most orders arrive within the estimated delivery period, occasional delays may occur.
If your order is taking longer than expected, please check your tracking information first. If you still need assistance, contact our customer support team and we will be happy to help.
LOST OR DAMAGED PACKAGES
If your package arrives damaged, or you believe your order has been lost during transit, please contact us as soon as possible.
We will review the situation with the shipping carrier and work with you to find an appropriate solution.
CONTACT
For any questions regarding your order or shipment, you can contact us at: